Privacy Policy

1. Introduction

Warwick Callow Limited (“we”, “us”, or “our”) is committed to safeguarding the privacy and security of all personal data entrusted to us. We are a UK-based recruitment agency specialising in construction and built environment roles.

This Privacy Policy outlines how we collect, process, store, and protect personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website or services, you consent to the practices described herein.

2. Data Controller

Warwick Callow Limited is the data controller responsible for all personal information collected in connection with our recruitment services.

Contact Information:
Email: info@warwickcallow.co.uk
Telephone: 020 3958 2566
Registered Address: 3rd Floor, 86–90 Paul Street, London, EC2A 4NE

3. Personal Data We Collect

We collect information necessary to provide recruitment services efficiently and professionally:

Candidates:

• Name and contact details (email, phone, address)
• CVs, professional qualifications, employment history, and career preferences
• Right-to-work documentation and identity verification records
• References and notes from interviews or correspondence

Clients:

• Company name, address, and contact details
• Job specifications and recruitment requirements
• Feedback regarding candidate suitability and recruitment outcomes

Website Visitors:

• Information submitted via contact forms or CV uploads
• Analytics data, including IP address, browser type, and pages visited

4. Purpose of Processing

Personal data is collected and processed for the following purposes:

• Matching candidates with suitable roles
• Communicating about applications, recruitment processes, and placements
• Maintaining accurate records of clients and candidates
• Complying with statutory and regulatory obligations
• Improving the quality and efficiency of our recruitment services

We do not sell personal data and only share it with parties necessary for recruitment operations.

5. Legal Basis for Processing

We process personal data on one or more of the following lawful bases:

• Consent: When individuals provide their information voluntarily
• Contractual necessity: To fulfil recruitment service agreements
• Legal obligation: To comply with employment, tax, or other statutory requirements
• Legitimate interests: To operate our business and manage client and candidate relationships effectively

6. Data Retention

We retain personal data only for as long as necessary:

• Candidate and client information is generally retained for up to two years from the last interaction
• Certain records, such as financial or compliance-related documents, may be retained for longer in line with legal obligations

7. Data Security

We employ robust technical and organisational measures to protect personal data, including:

• Secure UK-based cloud storage systems
• Restricted access to authorised personnel only
• Regular review of security protocols and procedures

8. Sharing of Personal Data

Personal data may be shared only with:

• Clients to evaluate candidate suitability for specific roles
• Candidates to submit applications for client vacancies
• Trusted third-party service providers supporting recruitment operations, provided they are GDPR-compliant

9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal information
• Rectify any inaccuracies
• Request deletion of data no longer required
• Restrict the processing of your data
• Transfer your data to another provider
• Object to processing based on legitimate interests

Requests should be sent to info@warwickcallow.co.uk, with a response expected within 30 days.

10. Cookies and Website Tracking

Our website may use cookies to enhance functionality and gather analytics. Cookies may include:

• Essential cookies – required for site operation
• Analytics cookies – to monitor site usage and improve services
• Preference cookies – to remember user selections

Cookies can be disabled in browser settings, though some functionality may be affected. Please refer to our Cookie Policy for full details.

11. Policy Updates

We may update this Privacy Policy to reflect changes in legislation, technology, or our business operations. The latest version is always available on our website.

Last updated: October 2025

12. Contact and Complaints

For questions, concerns, or requests regarding personal data:

Warwick Callow Limited
Email: info@warwickcallow.co.uk
Telephone: 020 3958 2566

If unresolved, complaints can be directed to the Information Commissioner’s Office (ICO): www.ico.org.uk.

© Warwick Callow Limited 2025. All rights reserved.